WeChat in Chinese is deciphered as “Miniaturized scale message”, the system began life as an informing APP, utilizing voice and content informing as its center channels for correspondence. The social stage today has around 700 million Monthly Active Users [MAU]. With a normal client use time of 1 hour for every day, organizations utilizing this stage can adequately connect with their particular customers.
With online networking and administration capacities performed by this stage, its center business today is moving towards web based business. WeChat has turned into an electronic wallet for clients everywhere throughout the world. WeChat consolidates its own particular charging framework and the e-wallet work (connected to Chinese financial balances) where clients can pay by means of registration with a “single tick installment”, this has endlessly expanded the nature of the clients encounter. This experience can at last prompt a noteworthy deals change rate.
WECHAT SHOPS AND CUSTOMER SERVICE
These shops enable users to simply access products through their mobile devices with convenient payment options. The important role it provides regarding customer service is fascinating. It remains the number one communication channel in China presently, users are daily searching for WeChat public accounts for business information and even raising requests for their creation. When buyers access your WeChat shop that is connected to your WeChat public account, you provide them with an opportunity that integrates your products with this social framework. It intuitively allows customers to contact you via a WeChat customer service. Communication can be done either by speaking or writing to a WeChat public account. Your WeChat shop makes it easy for you to send a discount to your customers through a WeChat official account post. With this you keep your users constantly informed about the latest promotions and maintain your brand engagement with them.
HOW TO OPEN A WECHAT SHOP?
Opening a WeChat store can be complex if you are from outside of China and it is recommended to use a specialist agency. A unique QR code that is linked to a customized WeChat store for your users will be provided. Once this is done, users who scan or follow the link are automatically linked to your WeChat shop. This shop comes with WeChat payment integration, it is important to provide the best products and services to your customers to encourage repeat business. The stores are highly customizable for brands.
HOW IT WORKS
Step 1 – Upload your products
This user-friendly interface makes it easy for users to upload their products information, pictures and discounts.
Step 2 – Get your unique QR code
A User is provided with a QR code, which is simply printed and kept in the mobile store, or uploaded to your website. Chinese customers will scan this code to follow you via WeChat.
Step 3 – Receive orders from your Chinese clients
Chinese clients will continue to order products from your online store with their smartphone, via WeChat.